Refund Policy

Due to the digital nature of our products, all sales are final.

Once a purchase is completed and access to the digital files, templates, or resources has been granted, we are unable to offer refunds, exchanges, or cancellations.

By purchasing from SINLASH, you acknowledge and agree to this policy.
    • Instant Access
      All digital products are delivered immediately after purchase. Access cannot be revoked once granted.

    • Intellectual Property Protection
      Our products contain proprietary designs, templates, illustrations, and educational materials. As digital intellectual property, they cannot be returned.

  • Refunds will only be considered in the case of:

    • Accidental duplicate purchases

    We reserve the right to determine eligibility for any exception at our sole discretion.

  • We are committed to delivering premium-quality digital products and professional support.

    If you experience any technical issues or have questions regarding your purchase, please contact us and we will assist you promptly.

    📩 Email: info@sinlash.com

  • By completing a purchase with SINLASH, you agree to contact us directly at info@sinlash.com to resolve any issue before initiating a chargeback or payment dispute.

    Initiating a chargeback without first attempting to resolve the matter with us may be considered a breach of this agreement.

    If a chargeback is filed after access to digital products has been granted:

    • Your license to use the product will be immediately revoked
    • Access to all purchased materials may be suspended
    • We reserve the right to provide proof of delivery, access logs, IP records, and download history to the payment provider
    • Any fraudulent or abusive chargebacks may result in further legal action and recovery of associated fees

    We take payment fraud and intellectual property theft seriously.